Need help choosing a dress, checking an order or arranging a return? Contact Elvaraes with the details below.
Email: info@elvaraes.com
For order inquiries, include your order number and the email used at checkout. For damaged or incorrect items, include a short description and photos where possible. Do not send payment-card numbers, account passwords or verification codes.
Please email us before sending goods back. The contact address above is not an authorized return address unless our team confirms it for your return. We will provide approval, the correct return destination and shipping instructions. Eligible returns must be requested within 30 days after delivery; see our Return and Refund Policy for full conditions.
For cancellations or address corrections, contact us as soon as possible. For delivery issues, include your tracking number if available. Please check your spam folder for replies and order notifications.
For questions about personal information or to exercise applicable privacy rights, email info@elvaraes.com and indicate that your message concerns privacy.
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